Webinars

Insurers Expose the Truth Behind Poor Software Quality – The Battle for User Satisfaction

Gatepoint Research

Watch this video on the webinar: Insurers Expose the Truth Behind Poor Software Quality

Research conducted by GatePoint Research, sponsored by Original Software, revealed that user dissatisfaction was cited as having the biggest effect on the business, and at 64%, that represents a large proportion of insurers with unhappy customers.
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Here’s some of the topics that this valuable research revealed:

• Changes to core systems in the next 24 months
• Motivation for systems upgrades or replacement
• Quality and type of core applications
• Biggest effect of application errors
• Best improvements to the testing process
• Best Software delivery process improvements
• Current level of testing technology support

We have made the presentation slides available for download, along with a link to the full research.

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