software testing hall of shame

Two More Added to the 2014 IT Disaster Hall of Shame

Funny Monkeys

Since posting the “The 2014 Top 10 Tech Disasters”, we have had an over-whelming flood of emails with suggestions to expose other organizations for their poor software quality.

Two of the most popular organizations you have told us to include in our IT Hall of Shame are: Amazon for their e-commerce glitch, and the UK National Air Traffic Services (NATS) for their travel trauma.

Below we expose their IT failure this year.

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The 2014 IT Disaster Hall of Shame

Hall

Original Software’s pick of the year’s ten biggest technology catastrophes

2014 hasn’t disappointed on the IT failure front. Software catastrophes, hardware meltdowns and system malfunctions have left executives red faced, customers hacked off and shareholders fuming on both sides of the Atlantic. No organization is safe from IT disasters, which can have serious effects, causing disruption, reputational damage and diminished customer and investor confidence.

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The £23.7 billion cost of a return flight

Pity that a poor customer who recently tried to book flights to Portugal on the eDreams website only to find they were going to cost a gargantuan £23.7 billion. This massive overcharge was a data validation error or a coding bug.

Data Glitches – how Screwfix.com got it wrong

By George Wilson

The front page of the Telegraph this week carried a story on DIY online retailer, Screwfix.com. Shoppers couldn’t believe their luck when the retailer – selling everything from sheds to pricey power tools – cut all its prices to £34.99. Word of mouth meant people piled on to the site eager to snap up a bargain.

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The 2013 IT Disaster Hall of Shame

Original Software’s pick of the year’s ten biggest technology catastrophes

London, 12 December 2013: 2013 has been a busy year for tech failures, on both sides of the Atlantic. All organizations are at risk of IT disasters, which could have an adverse effect on the operational running of the business and cause significant problems. This “hall of shame” demonstrates how easily technology disasters can happen and the fall out that follows.

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Top 10 Software Failures of 2011

We came across an interesting blog this week. Its content gives the folks at Original Software a multiple number of examples that make it to our “Software Testing Hall of Shame” as 2011 draws to a close.

Phil Codd, Managing Director at SQS, lists ten software failures, as voted by Consultants.

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Microsoft Joins Testing Hall of Shame

Microsoft shot themselves in the foot with this embarrassing blunder that has definitely qualified for a spot in our Software Testing Hall of Shame!

A Microsoft antivirus definition file was the cause behind Google Chrome’s browser to disappear from users’ PCs!

Scores of users reported the deletion of the Google Chrome browser from their PC after running Microsoft’s Security Essentials.

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The Cost of Software Failure

Our Software Testing Hall of Shame hosts a gallery of software glitches all serving to illustrate the importance of testing software. The latest addition comes from the London Stock Exchange where, billions of pounds worth of share trades were lost after the London Stock Exchange’s main trading system ground to a halt shortly after the market opened last month.

Dealers were left twiddling their thumbs and angry after the LSE officially called a halt to all trading on its electronic order-driven system.

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HMRC Software Glitch Makes Returns Taxing

Yesterday, January 31st, was the last chance for self-assessors to submit their tax return online at the website for Her Majesty’s Revenue and Customs (HMRC). Even though the HMRC said only on Friday that their computer system was working well and they did not foresee the problems experienced in recent years, our majesty’s government failed to test thoroughly again!!

Apparently, accountants were having problems after it appeared that the company that supplies software which allows accountancy firms and advisors to access the HMRC website had shut its links early.

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Bad Aer Lingers after online booking nightmare

The Aer Lingus booking system is not only riddled with software glitches, but they are so un-customer friendly that in order for ME to do THEM a favour and let them know why their web sales are so poor – alerting them to the software glitch, I either have to pay £s per minute to call their website helpdesk or post a blog about their immense screw-up (thereby shame-facing them at the same time) There is simply no other option available on their website for getting in touch with their webmasters – Come on guys a simple email address wouldn’t hurt, would it?

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