By George Wilson
Before Christmas RBS suffered the latest in a long line of technical defects to hit the banking industry. But this one was a particular headache for the RBS CFO when he saw his company’s share price plummet 12 per cent on the news that RBS customers were experiencing considerable customer service disruption.
This only serves to underline the fact that technology, when it goes wrong, isn’t just a problem for the CIO and the IT department.
‘Mission critical’ is something of a buzzword, but if ever it could be applied to a business application it would be to ERP. A flaky ERP system is the corporate equivalent of a bad heart. Operational efficiency, workforce productivity – all these elements hinge on ERP.
New version of software quality suite resolves upgrade and patch headaches
London, 22nd November 2013: Original Software, the global software quality vendor, has today announced the release of Qualify 14, its industry leading application quality management (AQM) and test execution suite, which reduces validation testing work – required to ensure enterprise applications work correctly – by 75 per cent.
From every process a user conducts – for example, a finance team member creating an expense report in their ERP application – the new version of the software generates four key assets:
1. Business process description: pdf that describe the steps performed in every module of the application, complete with screenshots.