Privacy Policy

Information Collected and Information Use for origsoft.com

At Original Software, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely. For clarity, Original Software may be both data controller and data processor for your personal data under certain circumstances. We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes

Who are we?

The Original Software Group Ltd. is incorporated in England carrying on business as a software development and distribution company and we are committed to protecting any data that we collect concerning you. We are registered in England No. 3296679 and our registered office is at: Clifton House, Bunnian Place, Basingstoke, Hampshire, RG21 7JE.

We are committed to protecting your privacy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

The Original Software Group Ltd. uses Wow Analytics and Google Analytics tools to monitor and analyse website traffic. However, Wow Analytics in conjunction with Hub Spot, our email Marketing platform, will allow us to see who has visited a web page and opened and clicked an email from those contacts we hold from our own CRM database. We use this information to tailor our email content to enable relevant and timely emails to be distributed and at the same time enable us to gauge and register the level of interest in our content including our solution offering

Information use

When you fill out one of our webforms you are opting in to being contacted by Original Software. We use the information collected primarily to process the task for which you visited the website and to send you timely and relevant communications. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. The Original Software Group Ltd. is registered with the Data Protection Act of 1998 with the Information Commissioner’s Office (ico.gov.uk).

Cookies

Your Internet browser has the in-built facility for storing small files – “cookies” – that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

Disclosing information

For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to manage your subscription options or simply remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Your rights

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

You have the right to ask us not to process your personal data for marketing purposes. If you choose not to receive marketing communications from us about our products and services, you will have the choice not to choose these by ticking the relevant boxes situated on the pages provided for your subscription management.

 You have the right to access the information we hold about you. Please email your requests to privacy@origsoft.com   so that we can obtain this information for you. to access the information we hold about you. Please email your requests to privacy@origsoft.com   so that we can obtain this information for you.

TestDrive products and the Google Chrome Browser

Customers who use TestDrive, TestDrive-Assist or TestDrive-UAT over the Chrome browser will need to install an extension from the Google store. This extension enables us to monitor all user activity and to analyse the content of each page visited for the purpose of creating a record of the testing performed. Please note that this Chrome extension only communicates with a TestDrive product running on your PC and no data is sent to any external server.

Where we store your data

We follow accepted ISO standards to store and protect the personal data we collect, including the use of encryption if appropriate.

As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Any sensitive data (payment details for example) are encrypted and protected. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share a password with anyone

Data breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.

Changes to this policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Your right to make a complaint

You have the right to make a complaint about how we process your personal data to the Information Commissioner:

https://ico.org.uk/concerns/

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

Tel: 0303 123 1113

Contacting us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at privacy@origsoft.com. You can also correct any factual errors in that information or require us to remove your details form any list under our control.