Software Quality Matters Blog

Obamacare Website Malfunction – the Cost of Not Testing

If there is anything that President Obama has learned in the last month, it’s the importance of software testing. The website, an insurance shopping site for the US government’s flagship health policy “Obamacare”, has repeatedly been dogged with problems.

Glitches within the site have caused misery for tens of thousands of would-be insurance policy purchasers, with many enduring lengthy waiting times.

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Wal-Mart website glitch offered up electronic bargain for shoppers

US consumers took to social media en masse last week to broadcast an astounding deal they found on A glitch on the retail giant’s e-commerce site saw a 24 inch high-definition Viewsonic computer monitor, an InFocus IN2124 digital projector and other products on sale for as little as $8.85, when their retail value is usually in excess of $500.

A spokesman for Wal-Mart – according to the Good Morning America site – said the issue had now been resolved and its IT teams are scanning the millions of items on sale on its site to check there aren’t further technical errors causing price discrepancies.

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Windows 8.1 update glitch stops RT starting up

Microsoft Surface RT gadget owners were left frustrated this week as the Windows 8.1 upgrade stopped their devices working properly. Customers also complained that the 8.1 update for Internet Explorer didn’t work with Outlook and other Google services.

Microsoft put the onus on Google, saying that changes it had made to its search function were responsible.

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New CIOs: How To Gain Control Within The First 30 Days

I came across this interesting article written by Mitesh Patel and published on BCW called: “New CIOs: How To Gain Control Within The First 30 Days” .

Two key points that I picked up in that article were the poor documentation a new CIO will inevitably face in their new role, and the absence of an audit trail.

Without these two essential requirements, “…how can any CIO confidently agree to deliver the required innovation with no visibility of what is in place today; no insight into the cost base; and no confidence in the resilience of the current infrastructure?”

If high quality software is at the heart of the CIO’s commitment to align with the business, it is without doubt that a CIO needs to ensure that the application lifecycle is streamlined and efficient.

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Marstons Smooths the path for SAP upgrades

Marston’s PLC, is an independent brewing and retailing business with around 2,100 pubs and bars across Great Britain. Marston’s deploys Original Software solutions to reduce the time and cost of ensuring a high quality, low risk SAP upgrade.

The Challenge
Historically Marston’s had only been using two SAP modules: Financials and Sales & Distribution, yet it would take over six months to plan and execute the testing of each upgrade.

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Reduce the length of your ERP upgrade project by 30%

Today Original Software announced an innovation that extends to 30% the reduction it brings to the length of enterprise application upgrade projects.

The technology, which requires no specialist skills, is part of an overall software solution that includes a quality management platform, manual testing, test automation, database testing, and for Oracle E-Business Suite R12, a library of pre-defined test cases.

You can read more on this latest news announcement by visiting the ERP upgrade project reduction press release here.

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How to Streamline Your Journey to Oracle E-Business Suite R12

A Business Case for a Pre-Prepared Oracle E-Business Suite Quality Management Solution

Download the Oracle E-Business Suite Original Software Business Case

There’s no denying it – oracle systems are complex, very often business-critical and are the heartbeat of many companies. If you run your business on Oracle, you rely on it to receive orders, ship products, invoice customers, control financials, manage human resources and do so much more.

Embarking on a journey to Oracle E-Business Suite Release 12 may be a step you would prefer to avoid, especially if your environment is stable and your business is running smoothly.

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Optimising Quality Assurance in an Agile World

Although more and more organisations are moving towards agile software delivery, agile methodologies bring their own set of challenges.

The truth of the matter is that traditional test tools struggle to work in an agile environment. This is mainly due to the fact that they were designed to work in a ‘test last’ environment whereas the agile model is more a ‘test first, test continuously’ model.

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The Application Quality Conundrum

Resources, risk and application time to market are often in conflict as IT teams strive to deliver quality applications within their budgetary constrains. This is the Quality Conundrum.

Pressure is a way of life for IT development organisations.

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Meeting Strategic IT Challenges Through Improved Software Quality

The amount of effort involved in software testing varies from one project to another. A key management challenge is to balance the risk of errors against the testing effort. Very often a greater degree of testing is desirable but impractical due, partly, to time constraints and partly due to the sheer effort involved in finding a reducing number of errors in subsequent test cycles.

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